Privacy & Cookie Notice
PixelMeta is committed to protecting your privacy and handling your personal information responsibly and transparently.
PixelMeta (Pty) Ltd
Registration: 2025/833446/07
Email: hello@pixelmeta.co.za
Last Updated: 2025
This Privacy & Cookie Notice explains how we collect, use, store, protect, and share data when you use our website, digital services, products, or platforms.
By using our website or services, you agree to the terms outlined below.
1. Information We Collect
PixelMeta (Pty) Ltd
Registration: 2025/833446/07
Email: hello@pixelmeta.co.za
Last Updated: 2025
1.1 Information You Provide to Us
- Name and surname
- Email address
- Contact details
- Company information
- Project requirements
- Support requests
- Login information (client portal or Pulse CRM)
1.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Session duration
- Basic analytics data
This is standard logging for all secure websites.
1.3 Payment Information
Payment details are processed exclusively through Paystack.
PixelMeta does not store your credit card or banking data.
1.4 AI & Automation Tools
If you use PixelMeta's AI-assisted systems (such as Pulse CRM):
- Some content you enter may be processed to provide AI-based responses or automation
- We do not use this information for marketing
- We do not sell or share this data
- Sensitive data should be reviewed before submission
2. How We Use Your Information
We use data to:
- Provide and improve our services
- Deliver hosting, cloud, design, and support services
- Respond to inquiries and support requests
- Manage billing and accounts
- Maintain security and uptime
- Improve our website and user experience
- Monitor performance and analytics
- Comply with legal and POPIA requirements
3. How We Protect Your Information
PixelMeta uses industry-standard security measures including:
- Secure hosting environments
- Encrypted communication (SSL/HTTPS)
- Access controls
- Secure backups (where applicable)
- Password & authentication security
- Data minimisation and privacy-first practices
However, no system can guarantee 100% security. We take all reasonable steps to protect your information.
6. POPIA Compliance
PixelMeta complies with the Protection of Personal Information Act (POPIA) of South Africa.
POPIA gives you the right to:
- Access your personal data
- Request corrections
- Request deletion (where legally permissible)
- Withdraw consent
- Lodge complaints with SA Information Regulator
7. Data Retention
We retain personal information only for as long as necessary to:
- Deliver services
- Comply with legal/financial obligations
- Provide support and maintenance
- Maintain secure operational logs
Clients may request data deletion (within legal limits).
8. Third-Party Links
PixelMeta's website may contain links to external websites.
We are not responsible for:
- Their content
- Their security
- Their privacy practices
Use third-party sites at your own discretion.
9. Children's Privacy
PixelMeta does not knowingly collect personal information from children under 16.
If such data is discovered, it will be removed promptly.
10. Changes to This Notice
PixelMeta may update this Privacy & Cookie Notice from time to time.
Changes take effect when published on this page.
11. Contact Information
If you have questions about this notice, your data, or privacy concerns, contact us:
PixelMeta (Pty) Ltd
Email: hello@pixelmeta.co.za
Website: https://pixelmeta.co.za